Brief Description

Nilee Consult is a business transformation consultancy that leverages customer experience management, process re-engineering and digital marketing techniques to drive business value. We support our clients to improve their processes and develop strategies targeted at transforming their overall employee and customer experience to reduce cost, improve service and increase business profitability.
Our services include customer persona and journeying mapping design, customer insight survey, mystery shopping project, user experience audit & design, process re-engineering, customer experience & customer service trainings

Type of Enterprise Support Organisation (ESO) Capacity Development Provider, Research or Advisory Service Provider

Works With Entrepreneurs, Intermediaries

Non Financial Support Provided Events, Research & Policy, Technical Assistance & Capacity Building

Financial Support Provided None

Stage of Focus of ESO Ideation (Pre-revenue), Early, Startup (Post-revenue), Growth, Mature (Latest)

Stage of Business Entity Agriculture & Food, Culture (Media & Entertainment), Education, Energy, Energy, Environment, Financial Services, Health, Hospitality & Tourism, Housing & Community Development, Information & Communication Technology, Infrastructure & Facilities Development, Supply Chain Services, Transportation, Water & Sanitation